Privacy Policy for Ranmingle App
Last Updated: 14 Nov 2025
Introduction
Welcome to Ranmingle. We value your privacy and want to be transparent about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and who we share it with when you use our random video chat app.
Since we don’t create user accounts, our data collection is minimal, but we do work with advertising and analytics partners to keep the app free and functioning properly.
Information We Collect
| Permission | Why We Need It |
|---|---|
| Camera | This is the heart of the app! We need access to your camera so you can have live video conversations with other users. We never record or store your video feed. |
| Microphone | To let you talk and listen during your video calls. Just like the camera, we do not record or save your audio. |
| Internet Access | This allows us to connect you to other users in real-time and load the necessary features for the app to work. |
| Network Connection Info | This helps us check if you are on Wi-Fi or mobile data so we can provide a stable connection and prevent excess mobile data usage. |
| Prevent Device from Sleeping | This keeps your screen on during a video call so you don’t get disconnected every time your screen times out. |
Information You Provide
- Name/Nickname: You can choose to provide a name or use a guest identifier
- Age Confirmation: You must confirm you’re 18+ to use the app
- Gender: You may provide gender for app personalization (not for matching)
- User Reports: When you report another user, we capture a brief clip of that interaction for moderation purposes
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How long you use the app, features you interact with
- Technical Data: IP address, network connection type
- Crash Reports: Through Firebase Crashlytics, we collect crash data to fix bugs
Information from Third Parties
- Advertising Data: Our ad partners (AdMob, Facebook, AppLovin) collect information to show relevant ads
How We Use Your Information
To Provide Services
- Facilitate random video connections between users
- Maintain app functionality and performance
For Safety and Moderation
- Review user reports and take action against violators
- Enforce our Community Guidelines
- Ban users who break our rules
For Analytics and Improvement
- Fix bugs and crashes through Firebase Crashlytics
- Understand how users interact with our app
- Improve app stability and user experience
For Advertising
- Show ads through AdMob, Facebook, and AppLovin
- Measure ad effectiveness and relevance
How We Share Your Information
With Service Providers
- Google AdMob, Facebook, AppLovin: For advertising
- Google Firebase: For crash reporting and analytics
For Legal Reasons
- If required by law or legal process
- To protect our rights or prevent illegal activities
For Safety
- When necessary to prevent harm or enforce our policies
Important Notes About Video Calls
- We use peer-to-peer WebRTC technology for video calls
- We do NOT record or store your video or audio calls
- The only exception is when you report a user – we save a brief clip of that specific interaction for moderation
Our Advertising and Analytics Partners
Google AdMob
- Shows ads in our app
- Collects device information and advertising identifiers
- Privacy Policy: https://policies.google.com/privacy
Facebook Audience Network
- Shows ads in our app
- May collect information about your device and app usage
- Privacy Policy: https://www.facebook.com/privacy/policy/
AppLovin
- Shows ads in our app
- Collects device information and advertising identifiers
- Privacy Policy: https://www.applovin.com/privacy/
Google Firebase Crashlytics
- Collects crash reports and performance data
- Helps us identify and fix app issues
- Privacy Policy: https://firebase.google.com/support/privacy
Your Rights and Choices
Opt-Out of Personalized Ads
- Android: Settings > Google > Ads > Opt out of Ads Personalization
- iOS: Settings > Privacy & Security > Tracking > Disable “Allow Apps to Request to Track”
Data Deletion
Since we don’t create user accounts, most data is anonymous. However, you can contact us to request deletion of any identifiable information.
Access Your Information
You can contact us to learn what information we have about you.
Data Retention
- Crash reports are kept for 90 days
- Moderation clips are deleted after review
- Device identifiers are retained only as long as necessary for advertising
International Transfers
Your data may be processed in countries with different privacy laws. We ensure appropriate safeguards are in place through our partners.
Children’s Privacy
Our app is strictly for users 18 years and older. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy. We’ll notify you of significant changes by updating the “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us at: apps@axiknoxtech.com
Your Consent
By using our app, you consent to this Privacy Policy and our data practices as described.
Thank you for using Ranmingle!